Terms of Service

General
By using our website and purchasing our products, you agree to these Terms of Service. If you don’t agree, please don’t use the site.

Products
All items are handmade. Variations may occur. We may update or discontinue products without notice.

Orders & Payment
You agree to provide accurate order and account information. Orders may be refused or canceled at our discretion. Payments are processed securely through our third-party provider.

Shipping & Delivery
We aim to ship within our stated processing time, but shipping estimates are not guarantees.

Returns & Replacements
Because our products are handmade, we do not accept standard returns or exchanges. If your item arrives defective or damaged, contact us at info@k9odyssey.ca with photos and details — we’ll make it right. Normal wear and tear is not covered.

Intellectual Property
All content (logos, text, photos, product designs) belongs to K9 Odyssey and may not be used without permission.

Limitation of Liability
We are not liable for any damages arising from the use of our products or website.

Governing Law
These terms are governed by Canadian law.

Changes
We may update these terms at any time by posting changes to our site. Continued use of the site means you accept those changes.